Terms and Conditions

Table of contents
  1. Scope
  2. Conclusion of the contract
  3. Prices of goods
  4. Payment terms
  5. Data processing / data storage
  6. Delivery and shipping conditions
  7. Retention of Title
  8. Liability for defects (warranty)
  9. Right of withdrawal
  10. Applicable Law
  11. Place of jurisdiction
  12. Alternative dispute resolution


1) Scope

1.1 The general terms and conditions (hereinafter "GTC") of Wald Shaving (hereinafter "seller") apply to all contracts for the sale and delivery of goods that a consumer or entrepreneur (hereinafter "customer") with Wald Shaving as the seller the goods offered by the seller in his online shop.

1.2 Deviating conditions on the part of the customer only apply to the seller if they were expressly recognized in writing by the seller when the contract was concluded or their validity for the sales contract to be concluded was expressly agreed. Silence on the part of the seller regarding deviating conditions therefore does not constitute an agreement with the conditions on the part of the customer. The validity of any deviating terms and conditions of the other contractual partner is hereby expressly contradicted.


2) Conclusion of the contract

2.1 The product descriptions contained in the seller's online shop do not represent binding offers on the part of the seller, but merely represent an invitation to the customer to submit a binding offer (invitatio ad offerendum).

2.2 The customer can submit the offer using the online order form integrated in the seller's online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contract offer with regard to the goods in the shopping cart to the seller by clicking the button that concludes the ordering process.

2.3 The seller can accept the customer's offer within five days,

  • by sending the customer a written order confirmation or an order confirmation via Sent by e-mail, or
  • by delivering the ordered goods to the customer and receiving them, or
  • by asking the customer to pay after placing his order.

If several of the aforementioned alternatives exist, the contract is concluded at the point in time at which the requirements of one of the aforementioned alternatives are first met or occurred. The period for accepting the offer begins on the day after the offer is sent by the customer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this is deemed to be a rejection of the offer, with the result that the customer is no longer bound by his declaration of intent.

2.4 If the payment method "PayPal Express" is selected, the payment will be processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua / useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax- full. If the customer selects "PayPal Express" as the payment method during the online ordering process, he also issues a payment order to PayPal by clicking the button that concludes the ordering process.

2.5 When submitting an offer via the seller's online order form, the contract text is saved by the seller and sent to the customer in text form after submitting his order along with the present terms and conditions. Any further publication of the contract text on the part of the seller is not intended.

2.6 Before the binding submission of the order via the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical help for better recognition of input errors can be the enlargement function of the browser, with the help of which the representation on the screen is enlarged. The customer can correct his entries as part of the electronic ordering process using the usual keyboard and mouse functions until he clicks the button to finally end the ordering process.

2.7 The contract is concluded in English.

2.8 The processing of the customer's order and the associated correspondence usually take place via email and automated order processing. The customer must ensure that the e-mail address provided by him for the purchase is correct, so that the buyer can be reached at this address and the e-mails sent by the buyer can be received. In particular, the customer must ensure that all emails sent by the seller or third parties commissioned by the seller to process the order can be delivered.


3) Prices of goods

3.1 All prices are net prices. Any additional delivery and shipping costs that may arise are specified separately in the respective product description.

3.2 In the case of deliveries to countries outside the European Union, additional costs may arise for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also arise in relation to the money transfer if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.


4) Payment terms

4.1 The payment option(s) will be communicated to the customer in the seller's online shop.

4.2 When paying using one of the payment methods offered by PayPal, payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.


5) Data processing and data storage

5.1 As part of the purchase price payments, besides the purchase price and date of purchase, the customer's card details are also transmitted to the above-mentioned company. All payment data as well as data on any chargebacks that may occur are only stored for as long as they are required for processing payments (including processing possible chargebacks and debt collection) and for combating abuse. As a rule, the data are deleted not later than 13 months after their collection.

5.2 In addition, we may be forced to store the data further if and as long as this is necessary to comply with a statutory retention period or to pursue a specific case of abuse. The legal basis for data processing is Article 6, Paragraph 1 f) of the General Data Protection Regulation. You can request information and, if necessary, correction or deletion as well as the restriction of the processing of your data and/or, if necessary, object to the processing of your data.

5.3 You are also informed that you have the right to complain to a supervisory authority (in Germany to the state data protection officer). You will also be advised that the provision of payment data is not required by law or contract. If you do not want to provide your payment details, you can use another payment method (e.g. PayPal).


6) Delivery and shipping conditions

6.1 The delivery of the goods takes place through a courier to the delivery address given by the customer, unless otherwise agreed. When processing the purchase contract, the delivery address given in the seller's order process is decisive.

6.2 If the transport company returns the dispatched goods to the seller after an unsuccessful or unsuccessful attempt to deliver the goods, the customer bears the costs for the unsuccessful dispatch. This does not apply if the customer is not responsible for the reasons for the failed delivery or if he was temporarily prevented from accepting the offered service through no fault of his own. Something else only applies if the seller had announced the delivery of the goods to the buyer a reasonable time in advance. If the customer exercises his right of withdrawal, the provisions made in the seller's return policy apply.

6.3 Self pickup by the customer is not possible.


7) Retention of title

If the goods were delivered before the purchase price owed was paid in full, the seller retains their ownership.


8) Liability for defects (warranty)

8.1 If the purchased item is defective, the provisions of statutory liability for defects apply.

8.2 The customer is asked to complain to the postman about delivered goods with obvious transport damage and to inform the seller of this immediately.


9) Right of withdrawal

9.1 Consumers generally have a right of withdrawal with regard to the contractual declaration they have made.

9.2 More detailed information on how to effectively exercise the right of cancellation can be found in the seller's return policy.


10) Applicable Law

The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn. The application of UN sales law is excluded.


11) Place of jurisdiction

If the customer acts as a merchant, legal entity under public law or special fund under public law with its seat in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the place of business of the seller. If the customer is based outside the territory of the Federal Republic of Germany, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract, if the contract or claims from the contract can be attributed to the customer's professional or commercial activity.


12) Alternative dispute resolution

12.1 The EU Commission provides a platform for online dispute resolution under the following link: https://ec.europa.eu/consumers/odr. This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

12.2 The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.